ITSM For DevOps® Culture

ITSM For DevOps®

Organisations adopting a DevOps culture and practices are able to deliver high-quality software faster, which means the business can deliver value to customers faster. ITSM processes are vital to organisations achieving this success.

80% of Global Fortune 500 organizations are expected to adopt DevOps by 2021 – CA.

ADP, BBC News, ebay, GE, ING, Intuit, PayPal, Splunk, Uber & other MNCs worldwide use DevOps.

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Itsm For Devops UpComing Batches

Nov-29 - Jan-10

Weekend
SOLD OUT

Timings: 07:00 AM To 10:00 AM (IST)

350.00     Enroll Now

Nov-22 - Jan-03

Weekday
SOLD OUT

Timings: 20:30 PM To 23:30 PM (IST)

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Dec-11 - Jan-22

Weekend
FILLING FAST

Timings: 07:00 AM To 10:00 AM (IST)

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Dec-18 - Jan-29

Weekday
FILLING FAST

Timings: 20:30 PM To 23:30 PM (IST)

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Dec-25 - Feb-05

Weekend

Timings: 07:00 AM To 10:00 AM (IST)

350.00     Enroll Now

Jan-01 - Feb-12

Weekday

Timings: 20:30 PM To 23:30 PM (IST)

350.00     Enroll Now
Be future ready. Start learning
Structure your learning and get a certificate to prove it.
Start Learning

Course Curriculum

ITSM for DevOps®

SELF PACED

Organisations adopting a DevOps culture and practices are able to deliver high-quality software faster, which means the business can deliver value to customers faster. ITSM processes are vital to organisations achieving this success.

  • WEEK 5-6
  • 10 Modules
  • 6 Hours
Self Paced

Topics:
  • The Rise of DevOps.
  • The Role of ITSM.
  • Accelerating ITSM for DevOps.
  • New Ways of Thinking and Working.
  • Adapting ITSM for DevOps.
  • Adapting Change Management.
  • Agile Service Management Basics.
  • Adapting Release Management.
  • Homework: Data Gathering.

Topics:
  • Adapting Configuration Management.
  • Adapting Incident Management.
  • Adapting Problem Management.
  • Adapting Knowledge Management.
  • Adapting the Service Desk.
  • Mastering Continuous Improvement.
  • Enabling Continuous Learning.
  • Summary.
  • Homework: Taking Action.

Program Syllabus

Curriculum

You can also view the program syllabus by downloading this program Curriculum.

Course Certification

OL Tech Edu’s Certificate Holders work at top 500s of companies like

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Features

Explore step by step paths to get started on your journey to Jobs of Today and Tomorrow.

Instructor-led Sessions

30 Hours of Online Live Instructor-Led Classes.
Weekend Class : 10 sessions of 3 hours each.

Real Life Case Studies

Real-life Case Studies

Live project based on any of the selected use cases, involving implementation of the various real life solutions / services.

Assignments

Assignments

Each class will be followed by practical assignments.

24 x 7 Expert Support

24 x 7 Expert Support

We have 24x7 online support team to resolve all your technical queries, through ticket based tracking system, for the lifetime.

Certification

Certification

Towards the end of the course, OL Tech Edu certifies you for the course you had enrolled for based on the project you submit.

Course FAQ's

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